Wallforge Shipping Policy

At Wallforge, we work to process and ship orders as quickly as possible. Because our products are custom-made, each physical order is produced specifically for you after purchase.

Order Processing

Orders are generally forwarded to our print shop the same day they are placed.

Once received by the print shop, orders are typically fulfilled within 1–3 business days. Business days do not include weekends or holidays.

Please note that processing times may vary slightly during periods of high order volume, holidays, or unexpected delays.

Shipping

Once your order has been fulfilled by the print shop, it will be handed off to the shipping carrier and shipped to the address provided at checkout.

Physical orders typically ship via UPS and may take 1–4 business days to arrive after being handed off to the carrier, depending on the destination and carrier conditions.

You will receive tracking information once your order has shipped, if tracking is available for your order.

Please note that shipping timelines are estimates and may vary due to carrier delays, weather, holidays, or other factors outside of our control.

Order Cancellations

Because Wallforge orders are custom-made and generally begin processing shortly after they are placed, orders cannot be cancelled once submitted.

Please carefully review your order details, shipping address, uploaded photo, and product selections before completing your purchase.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Wallforge is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping addresses.

If you notice an issue with your shipping information, please contact us as soon as possible at support@wallforge.com. While we cannot guarantee changes can be made after an order is placed, we’ll do our best to help.

Lost or Delayed Packages

Once an order has been handed off to the shipping carrier, delivery timing is generally outside of our control.

If your package appears delayed or lost in transit, please contact us and we’ll be happy to help look into it.

Digital Orders

Digital products do not require shipping. Digital artwork is delivered by email after purchase.

If you do not receive your digital files or have trouble accessing them, please contact us at support@wallforge.com and we’ll be happy to help.

Questions

If you have any questions about your order or shipping status, please contact us at support@wallforge.com.